Privacy & Security

17bet Privacy Policy — How Your Information Is Collected and Kept Secure

The security of your personal information is our top priority. Here you will find a full, transparent account of how 17bet collects, uses, and safeguards your data.

Last Updated: January 2026
SSL Encryption Your Data Is Never Sold GDPR Compliant User Controls

How We Keep Your Information Secure

The Core Pillars of Privacy Protection at 17bet

256-bit SSL Encryption

Every transaction and data exchange is protected by the highest-grade SSL encryption. No one can intercept your information in transit.

Your data is never sold

17bet never sells your personal data to third parties. Your information is used solely to improve and deliver our services.

Your Own Control

You have full rights to view, update, or delete your personal data at any time. Simply contact our support team to make any changes.

Cookie Transparency

We clearly explain what types of cookies we use and why. You have the option to decline all cookies except those that are essential.

Secure Data Storage

Your data is stored on secure servers. Regular security audits are conducted, and strict measures are in place to prevent unauthorized access.

Adherence to International Standards

17bet complies with international data protection standards (GDPR). Your right to privacy is something we consider absolute and non-negotiable.

Introduction

When you use 17bet, certain information is shared with us. In this Privacy Policy, we clearly explain — what information is collected, why it is collected, and how it is kept secure.

17bet believes transparency is the foundation of trust. That is why we keep nothing hidden. This policy is written in plain language so every member can easily understand it.

By using the 17bet website or app, you agree to this Privacy Policy. If you have any objections to any part of it, please contact us before using our services.

This policy applies to all 17bet services, websites, mobile apps, and associated platforms.

What Information We Collect

17bet collects two types of information — what you provide directly, and what is gathered automatically.

2.1 Information You Provide Directly

Types of Data Example Why It's Needed
Identity Information Name, date of birth, national ID Identity Verification & Age Confirmation
Contact Information Email, mobile number Account management and sending notifications
Financial Information BKash/Nagad/Rocket number Deposit & Withdrawal Processing
Login Details Username, password (encrypted) Account Security

2.2 Automatically Collected Information

  • Your device type, operating system, and browser
  • IP address and connection timestamps
  • Activity logs of your actions on the platform
  • Betting history & transaction records
  • Information collected via cookies and web beacons

We never store your password in plain text. All passwords are encrypted using a strong hashing algorithm.

How We Collect Your Information

17bet collects information in several ways. Each method is outlined here with full transparency:

  • Registration Form: Information you provide when creating your account
  • Identity Verification: National ID or passport, as required by legal obligation
  • Payment Processing: Payment details during deposits & withdrawals
  • Customer Service: When you contact support
  • Platform Usage: Automatic logs generated during site or app usage
  • Cookies: To improve your browsing experience

We never collect any information without your permission or beyond what is necessary.

How Your Information Is Used

17bet uses your information for the following purposes:

4.1 Service Delivery & Operations

Your information is used to create and manage your account, process deposits and withdrawals, provide betting services, and offer customer support. These services cannot be delivered without it.

4.2 Identity Verification & Security

Your information is verified to prevent fraud, money laundering, and other illegal activities. This is both a legal requirement and essential for your security.

4.3 Service Improvement

Analytics are used to understand your experience on our platform. This involves aggregated trends only — no individually identifiable information.

4.4 Communication & Marketing

Your email address or mobile number may be used to send you promotional messages and offers from 17bet. You may withdraw this consent at any time.

We never sell your data to advertisers or other companies for marketing purposes.

Sharing Data with Third Parties

We are fully transparent about when 17bet shares your information:

5.1 When Information Is Shared

  • Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete the transaction
  • Legal Authorities: Upon receipt of a valid court order or directive from a regulatory authority
  • Fraud Prevention: Anti-fraud service providers, under strict confidentiality agreements
  • Company Restructuring: In the event of a business merger or acquisition (prior notice will be given)

5.2 When Information Is Not Shared

  • For sale to advertisers
  • For third-party marketing purposes
  • For any purpose beyond what you have explicitly consented to

Before sharing any data with third parties, we have strict data processing agreements in place with them.

Cookie Policy

The 17bet website and app use cookies. Cookies are small text files stored on your device.

6.1 Types of Cookies

  • Essential Cookies: Keeping you logged in, security — the site cannot function without these
  • Functional Cookies: Remembering your preferences and settings
  • Analytics Cookies: Helps understand site usage patterns and improve our services

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

We never use tracking or advertising cookies without your consent.

Data Retention Period

17bet does not retain your data beyond what is necessary. However, certain information must be kept for a specified period for legal compliance.

Types of Data Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by legal obligation
Customer Service Chat 2 Years
Login Log 1 Year
Marketing Consent Until consent is withdrawn

Your Rights

Every 17bet member has specific rights over their own data. We fully respect these rights:

Right to Access Your Data

You have the right to know what information we hold about you.

Right to Rectification

You have the right to correct any inaccurate information on your account.

Right to Erasure

In certain circumstances, you may request that your data be erased.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted.

Right to Data Portability

You may request your information in a structured, portable format.

Right to Withdraw Consent

You may withdraw your consent to marketing or specific uses of your data at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

Protection of Minors

17bet services are intended for users aged 18 and above only. We do not knowingly collect information from minors.

If a minor has registered by mistake and we become aware of it, the account will be closed and all associated data will be permanently deleted.

If you believe a minor is using 17bet, please notify our support team immediately.

A note for parents: Please use parental control software on devices accessible to children.

Policy Updates

17bet may update this Privacy Policy from time to time. In the event of any changes, we will:

  • We will post a clear notice on the platform
  • We will update the "Last Updated" date at the top of the policy
  • We will notify you at your registered email address of any significant changes

Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.

Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Live Chat
24/7 live chat on the platform

We will respond to all privacy-related requests within a maximum of 30 business days.

Your Privacy Is Our Commitment

Your personal information will always be safe at 17bet. We operate on the principles of transparency and trust — that is our core commitment.

Join a safe and trusted platform today!

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